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Post by evangelion7890 on Feb 25, 2015 1:11:27 GMT -5
www.myce.com/news/samsung-smart-tv-smarthub-suffer-worldwide-internet-outage-75099/Samsung’s Smart TV platform Smart Hub down – suffers from worldwide internet outage Posted 24 February 2015 23:12 CET by Jan Willem Aldershoff Share on facebook Share on twitter Share on email Share on print Share on gmail Share on pinterest_share More Sharing Services Samsung Smart TV owners all over the globe report their Smart TV functionality isn’t working. The Samsung SmartHub software reports it is unable to connect to the internet. Owners report they are connected to their (wireless) network but the TV continues to report it has no internet connection. So far we’ve been able to confirm the Smart Hub is down in Argentina, the United Kingdom, Denmark, Norway, Finland, Sweden, Netherlands, the United States and Germany. The number of affected countries gives us the impression the entire world is affected by the issue. Smart Hub down without clear error message The issue is especially annoying because the TV doesn’t provide users with a proper error message. The TV reports there is something wrong with the internet connection resulting in many users starting to fiddle with their internet settings and/or calling their ISP.
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Post by obiyer on Feb 27, 2015 22:35:21 GMT -5
Do you use Samsung Smart TV Eva?
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Post by evangelion7890 on Feb 27, 2015 22:39:26 GMT -5
Do you use Samsung Smart TV Eva? yeah, my friends also use it. its great, the apps also browsing the web. i spent over an hour (until 2:30am) with samsung support online chat and they remote to the tv and we ended up resetting it which fixed the problem. the problem in the article hit customers in several countries after their update which downed the smarthub connection.
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Post by obiyer on Feb 27, 2015 22:41:00 GMT -5
Yeah, that sucks. Recently, I had a problem with the Nvidia driver application for automatic updates. It's the same issue, I updated it and then it stopped working. I'm glad you got it resolved though.
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Post by evangelion7890 on Feb 27, 2015 22:45:54 GMT -5
Yeah, that sucks. Recently, I had a problem with the Nvidia driver application for automatic updates. It's the same issue, I updated it and then it stopped working. I'm glad you got it resolved though. one thing i like with samsung, their online and remote support, they still troubleshoot problem even if the warranty is over. hope you resolve your problem, did you try resetting the entire system like i did. i lost all my apps, but no problem, just added them back. also, for some users by manually configuring their DNS to either 8.8.8.8 or 8.8.4.4 worked for them, it didnt work for me.
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Post by obiyer on Feb 28, 2015 2:46:55 GMT -5
I don't use the service, my bad if I made it sound like I did.
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Post by evangelion7890 on Feb 28, 2015 15:33:23 GMT -5
I don't use the service, my bad if I made it sound like I did. actually their remote support is built into their smartTvs. also, if you have a samsung smartphone, you can wirelessly share your video to the TV.
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Post by obiyer on Feb 28, 2015 22:44:16 GMT -5
I still have a flip-phone,
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